COLLECTION AND USE OF INFORMATION
You will have the choice whether or not to disclose your personal information such as your name, address, telephone number, email address, credit/debit card details and any other information that you may voluntarily provide ("Personal Information") while using this website. However, some sections and services of this site may be difficult or impossible to use if you choose not to disclose your Personal Information. We only collect Personal Information about you that we consider necessary for achieving a safe, efficient, smooth, customized and pleasant experience for you while using this website. Pulimoottilonline may use your Personal Information to:
- Understand how visitors are using this site;
- Facilitate the services you request and make improvements to the same;
- Register visitors for online activities that they choose to participate in, such as comment forms, or any other online interactive activities;
- Respond to specific requests from visitors to protect the security or integrity of the site if necessary;
- Send notices (if consent is provided) of special promotions, offers or solicitations; and
- Promote and market (if consent is provided) Pulimoottilonline business and various products.
In addition to the Personal Information identified above, Pulimoottilonline web servers will also collect some anonymous information, known as click-stream data, including the type of browser and system you are using, the address of the site you have come from and move to after your visit, the date and time of your visit and your server's IP address to analyze trends, administer the site, track movements, and for statistical purposes to find out how the site is used and navigated, including the number of hits, the frequency and duration of visits and the most popular session times. Such click-stream data are not linked to Personal Information.
Further, if you choose to buy on this site, we collect information about your buying behavior. If you choose to post messages on the message boards, chat rooms or other message areas or leave feedback, we will collect such information you provide to us. We will retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. When you send us personal correspondence, such as email or letters, or if other users or third parties send us
WILL WE SHARE YOUR PERSONAL INFORMATION WITH ANYONE ELSE?
You hereby declare that you have provided all necessary details for the shipment of the product to the destination specified by you in the Order. You further declare that the product will be acquired for personal use of the purchaser. The product will not be sold, resold, bartered or in any way disposed for profit.
DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY
Pulimoottilonline has endeavored to ensure that all the information on the Website is correct, but Pulimoottilonline neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. In no event shall Pulimoottilonline be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from:
- (a) The use or the inability to use the services;
- (b) unauthorized access to or alteration of the User's transmissions or data;
- (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or service. Neither shall Pulimoottilonline be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide services, nor for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Pulimoottilonline shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the Website that may occur due to technical reasons or for any reason beyond Pulimoottilonline control. The User understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
While availing any of the payment method/s available on the Website, Pulimoottilonline will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
- Lack of authorization for any transaction/s, or
- Exceeding the preset limit mutually agreed by you and between your Bank/s, or
- Any payment issues arising out of the transaction, or
- Decline of transaction for any other reason/s.
Before shipping / delivering your order to you, we may request you to provide supporting documents (including but not limited to Government issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.
CREDIT CARD DETAILS
You agree, understand and confirm that the credit card details provided by you for availing of services on www.pulimoottilonline.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment on www.pulimoottilonline.com . Your credit card information never reaches www.pulimoottilonline.com ; we just get 'pass,' 'hold' or 'fail' message from our payment gateways. The said information will not be utilized and shared by our payment gateways or www.pulimoottilonline.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. Pulimoottilonline will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
VERIFIED BY VISA & MASTERCARD SECURECODE
Verified by Visa (VbV) is an online service designed to make Internet transactions safer by authenticating a cardholder's identity at the time of purchase. Verified by Visa software installed at a merchant website activates the cardholder interface during the authentication process.
MasterCard SecureCode is a simple and secure way to pay at thousands of online stores. A private code known only to you and your bank, your SecureCode enhances your existing MasterCard account by protecting you against unauthorized use of your card when shopping online at participating online retailers. The aim & objective of Verified by Visa & MasterCard SecureCode is to create a level of consumer trust and confidence in online shopping similar to that in the physical shopping environment. It is designed to improve both cardholder and merchant confidence in Internet purchases as well as reduce disputes and fraudulent activity related to the use of Visa & MasterCard payment cards.
To know more visit the following URL's
Pulimoottilonline reserves the right to recover the cost of goods, collection charges and lawyer's fees from persons using the Site fraudulently. Pulimoottilonline reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time. In case on any such issues, please contact our banking partner Axis Bank at http://www.axisbank.com or PayPal at www.paypal.com
INTELLECTUAL PROPERTY RIGHTS
Without limiting other remedies, we may limit your activity, immediately remove your information, warn other Users of your actions, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Website in the event, but not limited to:
- If we are unable to verify or authenticate any information you provide; or
- If it is believed that your actions may cause legal liability for you, other users or us.
Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to a sole arbitrator who will be appointed by the High Court of Kerala as per the provisions of the Arbitration and Conciliation Act, 1996 as amended from time to time and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended time to time. The arbitration shall be held in Thrissur and the conduct of proceedings shall be in English.
TRADEMARK, COPYRIGHT AND RESTRICTION
This Website is controlled and operated by Pulimoottilonline and goods are sold by Pulimoottilonline. All material on this Website, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on Website owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
We respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at Pulimoottil Silks, Palace Road, Thrissur ,Kerala,India-680020 ,
RISK OF LOSS
All items purchased on the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
We try to be as accurate as possible. However, we do not warrant that product description or other content of this Website is accurate, complete, reliable, current, or error-free.
If Pulimoottilonline comes across any difference in pricing resulting from typographic errors w.r.t pricing or product information, Pulimoottilonline shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from you within fifteen business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order.
CANCELLATION OF ORDER
We reserve the right to cancel any order at our sole discretion, under a situation where we are not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the our policy or for any other reason. However, we will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.
LIMITATION OF LIABILITY
Please send any questions or comments regarding this Website to
Pulimoottil Silks, Palace Road, Thrissur, Kerala, India-680020,
TEL: +91-487-2325520, +91-481-3247080
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Jacob Abraham Pulimoottil
Ph: +91-9947277779 - 10:00 to 18:00 IST